lost configuration

Started by AlexanderP, February 26, 2012, 05:55:49 AM

AlexanderP

Hi,
I'm able to reproduce an error. After adding a file - press save - all my entries are gone :-(
What do I have to do to so you can solve thi issue?
Best regards,
Alexander

Webhelpforums

If you can reproduce an error, email support with all details (!)

(I believe the next version will contain automatic backups by the way.)
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AlexanderP

Hi,
yes I'm able to reproduce the error again and again and again ...
Windows7 32 Bit Ultimate SP1 + all available Fixes included, German language
Launcher Pro, unregistered
add file JDownloader.exe - everything looks good, save, Launcher is empty :-(
Best regards,
Alexander

AlexanderP

#3
Hi,
of course I will send all information, but I need some days time. I'm during the next days not at home - business trip!
ciao,
Alexander

Webhelpforums

#4
Please drop an email to support :)
http://www.microsystools.com/home/contact.php

Possibly also email a copy of the shortcuts already in Launcher (version 1.9.6) before adding JDownloader.exe (Is this the executable of the program JDownloader?)

There are other improvements brewing in Launcher, and it would be great if it could include a fix for this as well :)
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AlexanderP

Hi,

a few minute ago I prepared all documents together and sent everything to support.

>> Is this the executable of the program JDownloader?
Yes it is: http://jdownloader.org/

Webhelpforums

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Webhelpforums

Update: I believe this issue has been fully resolved in version 2.1
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