Can I remove bad reviews from my Google My Business listing?
Yes you can. If you have admin access.
Hi Friends,
You can remove bad reviews by flag inappropriate review and surpass it with a good review.
To flag a bad review, here are the way.
Open Google Maps and search for your business
Find the review you'd like to flag
Click on the three vertical dots in the upper-right corner of the review, then click "Flag as inappropriate"
After that, call Google and do follow up on your flagged review status. Visit your Google My Business home page and look down on the left side for "support". Click it.
Another option to remove bad review is by surpassing it with a bunch of a good review. You can get quality reviews from a reputable provider that can help improve the reputation of your business and regain the customer's trust back.
Yes, you can remove it
You can flag the bad review as inappropriate. You may contact Google My business support team to remove the bad reviews.