Define CRM?

Customer relationship management is an approach to manage a company's interaction with current and potential customers.

Hi Friends,
Customer relationship management is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

CRM stands for customer relationship management that is a technology for managing all your company's relationships and interactions with customers and potential customers

Customer relationship management (CRM) is the combination of practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales

Customer Relationship Management or CRM is a software program that helps the company to maintain and manage its relationships with its customers and potential customers to increase the company's profitability. It is an advanced approach towards improving business relationships.