My website includes pages that look like empty directories (example.com/help/article-name/). These do appear in the results on the Analyze website data page, but aren't included in the sitemap files. How do I make sure they're included?

They may be many reasons for this and the solution depends on it.

E.g. if those URLs point to the root using canonical you either need to fix that in the website *or* disable support for canonical in A1SG.

Please email with example URLs:
https://www.microsystools.com/home/contact.php