Real time monitoring and response on social media is essential for spotting opportunity  and improvement. Flagging threats and putting out fires at the source.

According to Google, Facebook and Twitter have the highest stats among social networking sites. But personally, I like Facebook better since it is more versatile.

This is a very good point because monitoring social media responses is important for measuring how people respond to your ideas and what can be done to improve your current products and services. It also shows that you are attentive and take their feedback seriously. This goes a long way in improving your company's image in the eyes of the customer.

social media is given better response for any website to improve the website traffic;