Shortcut key not working

Started by lloyde12000, December 23, 2013, 04:30:51 PM

lloyde12000

I'm using Launcher on an Acer laptop with Windows 7.  None of the shortcut keys call up Launcher from the  system tray. I've used it on other computers with Windows 7 and it worked perfectly. Any suggestions?
Thanks.

Webhelpforums

I have heard of this issue before, but never found out the cause. Here are some snippets from a customer who almost/kinda found a solution:

Quote
My guess right now is Office. I've recently installed Windows 8 and have
been installing all software that I need and that is quite a lot. It's hard
to be sure what program that causes it.

Quote
I know that setting a keyboard shortcut on a
windows shortcut works. I've tried creating one to Launcher.exe with
keyboard shortcut SHIFT+CTRL+Q and that works. It shows Launcher but in
Manage Items mode and without focus. As I said it would save my day right
now :-)

Quote
Managed to create a workaround after all. After struggling a bit with
autohotkey I managed to get it to display the Launcher menu. Not a good one
but it semi works.
TechSEO360 | MicrosysTools.com  | A1 Sitemap Generator, A1 Website Analyzer etc.

lloyde12000

Quote from: lloyde12000 on December 23, 2013, 04:30:51 PM
I'm using Launcher on an Acer laptop with Windows 7.  None of the shortcut keys call up Launcher from the  system tray. I've used it on other computers with Windows 7 and it worked perfectly. Any suggestions?
Thanks.
Thanks for the suggestions. I realize that the difference between using Launcher before and using it now is that before, I had Windows 7, Home edition, and now I have Windows 7, Professional edition. I've pinned it to the taskbar, and when I click on the icon, I get just the programs list. That's good enough to be quite useful, but I miss the shortcut key.

Webhelpforums

I can't say (yet) what is exactly the cause. It works on my Win7/Pro
TechSEO360 | MicrosysTools.com  | A1 Sitemap Generator, A1 Website Analyzer etc.

anshuera

Thanks for sharing the information it will help in future.